Older man speaking with doctor in hospital

Office of Patient Experience

竞彩258平台At Community Health Network, we are committed to providing patient-centered care and outstanding service, delivered with respect and compassion. We understand that healthcare can be complicated, and that it hasn't always been easy for patients to access care or find their way around the system. We're in the midst of transforming the experience, striving to provide exceptional care that is simply delivered. It takes strong focus and a lot of hard work to revolutionize the way we operate, which is why Community has established an Office of Patient Experience. 

If you have questions about your Community experience or suggestions for making it better, please call 317-621-7000 or e-mail PatientExperience@bjdhjhj.cn. Office hours are daily, 7 a.m. to 7 p.m.

We Need You!

Patient experience partner discussion
Patient Experience Partners

竞彩258平台As a patient experience partner, you partner with us on key teams for design and improvement projects.

Advisory council members discussing design ideas
Patient & Family Advisory Council

Patient and Family Advisory members join with us to plan and improve the experience of all who receive care at Community.

Patient thanking caregiver
Say Thanks

Say thanks to your providers! We want to know more about your care experience and why it was so exceptional!

Share Your Story

More Ways to Give Time


Hospital volunteers

竞彩258平台It’s your community, and you can be a part of it by giving your time as a volunteer at Community facilities or by working with our patient experience team to partner in your care.

Virtual Advisory Council

Woman working on laptop

竞彩258平台Join our Virtual Advisory Council to provide your opinion on specific topics about the patient and family experience at Community. Members will receive a short survey and follow-up emails.

Sign Up

Patient Stories

竞彩258平台Watch stories of patients giving thanks and recognizing caregivers for their exceptional care.